Frequently Asked Questions
Everything you need to know about our fresh flavors and reliable delivery.
How do you ensure the freshness of perishable items during shipping?
We use specialized insulated packaging and high-quality cold packs to maintain optimal temperatures for all perishable goods. We also prioritize expedited shipping methods to ensure your food arrives fresh and safe.
Where does Amigo Foods ship to?
Currently, we ship to all 50 states within the US. Please note that shipping times for Alaska and Hawaii may be slightly longer, and some perishable items may have restrictions for those regions.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on food items. However, if your order arrives damaged or if you receive the wrong product, please contact us within 48 hours for a full refund or replacement.
Can I track my order once it has been placed?
Yes! Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer wholesale or bulk purchasing options?
We certainly do. For bulk orders or wholesale inquiries for restaurants and specialty shops, please contact our sales team directly through our 'Contact Us' page for specialized pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.